14-Day Money-Back Guarantee
At JMGRAPHIKX, we want you to be completely satisfied with your custom car emblem purchase. If for any reason you are not happy with your order, we offer a 14-day money-back guarantee.
How it works:
- Return Period: You have 14 days from the date of delivery to request a return or refund.
- Eligibility: To be eligible for a refund, the item must be unused, undamaged, and in its original packaging.
- How to Request a Refund: Simply contact our customer service team at [email protected] with your order number and a brief description of the issue. We will guide you through the return process.
- Refund Process: Once we receive the returned item and verify that it meets our return criteria, we will issue a full refund to the original payment method within 5-7 business days.
- Shipping Costs: Please note that return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Exceptions:
- Custom-made emblems that were designed specifically for you (e.g., personalized with your logo or text) are non-returnable unless defective.
We take pride in the quality of our products and want you to be fully satisfied with your purchase. If you have any questions or need assistance, don’t hesitate to reach out.
Thank you for choosing JMGRAPHIKX!